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ICU Visitor Guide

The Floyd Medical Center Intensive Care Unit (ICU) offers open visitation, 24 hours a day, 7 days a week, both in a patient's room and in waiting areas.

To maintain safety and quality of care for all patients in ICU, family members are asked to follow the guidelines below.

Open Visitation Guidelines

  • Visitors must check in at the Information Desk located in the ICU waiting area to receive visitor identification badges. Limit two per patient.
  • Only two visitors are allowed at a time to see the patient.
  • Children should be accompanied by an adult at all times, and should not sit or crawl on the floor or touch equipment.
  • All visitors should be free of cold, flu or other illness symptoms.
  • Visitors will be asked to return to the waiting area during the following times:
    • Bedside procedures and emergencies
    • A crisis situation with a patient
    • Behavior disruptive to the functioning of the patient care unit
    • Patient's need for privacy or rest

Items Not Allowed

  • Food and drinks are not allowed in the patient area.
  • Flowers and plants are not allowed in the patient area or waiting room.
  • Pets are not allowed in the patient area or waiting room.

Patient Privacy

At Floyd, we maintain the privacy of all our patients. When a loved one is in ICU, the family will be asked to appoint one contact person who will receive patient updates. The main point of contact will provide a password that must be used to receive information by phone. Without the password, nursing staff will not share updates with a caller.

The appointed contact person should also provide the nurse with cell and/or home phone numbers so they can be reached for questions, concerns and updates from the medical team.