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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Quality Care Patients Can Trust


At Floyd, our focus is on providing the highest quality care while also creating the best outcomes for all our patients. Floyd has received multiple accreditations from the Joint Commission, which recognizes  excellence in medical services across the nation. Our successes at reducing hospital acquired infections, enhancing antibiotic safety and reducing readmissions are just some of the reasons we are a trusted destination for health care in northwest Georgia and northeast Alabama.

Here are a few ways Floyd works to ensure ​the high level of care our community has come to trust:

Accreditation

Accreditations help hospitals, clinics and physicians ​evaluate their processes to provide better outcomes for patients across a wide range of ​ services. Accreditation helps improve the overall quality of health care. The following list is a highlight of Floyd services and the accrediting agency:

Floyd Medical Center,​Polk Medical Center,​ and Cherokee Medical Center –​ accredited by The Joint Commission. 

The Floyd Center for Bariatric Services ​–​ accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program​ (MBSAQIP®), a joint program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). ​​
The Breast Center at Floyd –​ recognized as a Breast Imaging Center of Excellence by the American College of Radiology and Certified Quality Breast Center of Excellence by the Consortium of Breast Centers. 
Sleep Disorders Center –​ accredited by the American Academy of Sleep Medicine. 

Cancer care​ –​ accredited as a Comprehensive Community Cancer Program by the American College of Surgeons.
Heart care​ ​ ​​accredited by the American College of Cardiology as a Chest Pain Center with Primary PCI (Percutaneous Coronary Intervention) with Resuscitation.

Advanced Certifications

​Advanced certifications​​ are awarded by The Joint Commission and serve as a sign for patients that specific services offer excellent care and successful outcomes.​ Floyd has received advance certification in four areas of care: inpatient diabetes, stroke, heart failure and palliative care. Learn more.​

​Destination Centers

Our total hip replacement and  total knee replacement programs​ have earned The Joint Commission's Gold Seal of Approval. The Floyd Center for Joint Replacement​ was developed in collaboration with Stryker Performance Solutions, a consultant firm recognized nationally for its joint replacement successes.

The Floyd Center for Advanced Spine Care is dedicated exclusively to spine patients. A private patient room includes special accommodations for a coach chosen by the patients. Our therapists will work with you and your coach after surgery to get you moving as soon as possible after surgery.

Awards and Recognition

Floyd is recognized by trusted national organizations for providing outstanding care.  In addition, we use third-party vendors who create systems designed to assist hospitals in improving the quality​​ of inpatient care and promoting medical excellence.​ Learn more​.

​Patient Safety

From ensuring proper patient identification to promoting open communication between patients and providers, our focus is to create the best outcomes for care while eliminating medical errors.​​ Floyd is recognized for the proper use of antibiotics ​​to prevent disease-resistant bacteria and to ensure effective treatment​. Learn more.​

Patient Satisfaction 

Assessing how patients rate their experience at Floyd is important to us as we continually work to improve. Hospital Compare​​ looks at basic services provided by hospitals and tracks the patient experience. ​ Floyd also has advisory councils that listen to the concerns of the community, patients and families to improve the patient experience. To see how Floyd ranks with other providers on patient satisfaction scores, visit Hospital Compare​, which is ​​​maintained by ​​Medicare.

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