Emily Wallace is a valued teammate in ECC
ROME, Ga., June 27, 2024 – Emily Wallace is known for doing what needs to be done when it needs to be done in the Emergency Care Center.
The medical assistant at Atrium Health Floyd Medical Center was praised by Ashley Davenport, RN, who nominated her for a BEE Award. Wallace was surprised by the award this week. BEE stands for Beyond Exceptional Expectations, and the BEE award nominations are made by nursing peers.
Wallace “goes over and beyond for every patient or patient's family member that she meets," Davenport wrote. “I have seen her countless times consoling patients or their families after tough times such as illness or trauma. I have seen her get blankets, water, change bedding or bathe patients without being asked, or simply just having a conversation.
“There was one time when a patient from a nursing facility came to the ER and was covered in a dirty gown and had a soiled brief," Davenport continued. “Without hesitation she brought in all the materials for a bed bath, bed linen change, and a new gown. I never see her hesitate when it comes to patient care or to help a co-worker."
Wallace has been a teammate at Floyd since 2017. She said she began working in the ECC when COVID first hit.
“I enjoy helping my teammates and patients," Wallace said. “I will mop the floor if that is necessary."
About Atrium Health Floyd
The Atrium Health Floyd family of health care services is a leading medical provider and economic force in northwest Georgia and northeast Alabama. Atrium Health Floyd is part of Charlotte, North Carolina-based Advocate Health, the third-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Floyd employs more than 3,500 teammates who provide care in over 40 medical specialties at three hospitals: Atrium Health Floyd Medical Center – a 304-bed full-service, acute care hospital and regional referral center in Rome, Georgia; Atrium Health Floyd Polk Medical Center in Cedartown, Georgia; and Atrium Health Floyd Cherokee Medical Center in Centre, Alabama; as well as Atrium Health Floyd Medical Center Behavioral Health – a freestanding 53-bed behavioral health facility in Rome – and also primary care and urgent care network locations throughout northwest Georgia and northeast Alabama. Atrium Health Floyd also operates a stand-alone emergency department in Chattooga County, the first such facility to be built from the ground-up in Georgia.
About Atrium Health
Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is part of Advocate Health, the third-largest nonprofit health system in the United States, which was created from the combination with Advocate Aurora Health. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is its academic core. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report's Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association's Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing $2.8 billion last year in free and uncompensated care and other community benefits.
About Advocate Health
Advocate Health is the third-largest nonprofit integrated health system in the United States – created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides nearly $6 billion in annual community benefits.