Virtual Primary Care
Services How it Works FAQs Physicians
It’s not always easy to plan your day around a doctor’s visit. With Atrium Health Primary Care Family Medicine Virtual, you can see your family medicine doctor anytime, anywhere* – and for all your health care needs. From preventive medicine and sick visits to care for chronic conditions, appointments are available 24/7 and performed over secure video chat.
Plus, since your doctor is part of Atrium Health, you get all the benefits of choosing the region’s most trusted primary care provider – with more convenience than ever. This includes a virtual care team that really knows you, as well as complete coordination of in-person care when needed and some of the region’s best hospitals and specialists.
*Patients must be in North Carolina, South Carolina, or Georgia at the time of their visit.
Find a Virtual Primary Care Doctor and Schedule Online
Benefits of Virtual Primary Care
- Secure online doctor visits available 24/7
- Care for all ages
- Board-certified family medicine providers
- Help coordinating access to top specialists and hospitals
- Health insurance accepted, no extra fees
Services
Unlike other online health services, virtual primary care isn’t just for sick visits. It's for all your routine health care needs, including:
- Management of chronic diseases like diabetes and high blood pressure
- Online prescription refills and medication management
- Mental health services
- Sick visits, including for colds, rashes and sprains
- eVisit secure messaging for minor conditions without an appointment
- Medicare annual wellness visits
Assistance With In-person Care When Needed
Most conditions can be managed over video, but sometimes in-person visits are still needed. This can include annual physicals, lab work, diagnostic testing and screenings. Children will need to be seen in person for wellness visits and conditions like ear infections.
When in-person care is needed, we’ll help you find a facility or in-person provider nearby. If more specialized services are needed, we’ll assist in connecting you to some of the best specialists and hospitals in the region.
How It Works
Virtual primary care is health care made easy. Once you pick a virtual primary care online doctor and schedule your first appointment, here’s what to expect:
Step 1: Before Your Visit
Because all visits are online via secure video connection, you don’t have to go to the doctor’s office or sit in a waiting room. Instead, just log in to
MyAtriumHealth by smartphone, tablet or computer a few minutes before your visit.
For the best experience, make sure you have a strong internet connection and your device’s camera, microphone and speakers are working. You also might need your health insurance card and a form of photo ID. For added privacy, consider using headphones.
Step 2: During Your Visit
Whether you’re managing a chronic condition, seeking care for something new or just trying to stay healthy, each visit is customized for your unique needs. Depending on the reason for your visit, your provider may ask how you're feeling, explain recent labs and testing, and even examine certain physical symptoms.
Step 3: After Your Visit
At the end of your visit, your provider will go over next steps for your care. They’ll also fill existing or new prescriptions and begin coordinating any follow-up visits if needed.
