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Georgia Medicaid Updates

Georgia began the Medicaid renewal (recertification) process on April 1, 2023. Recertifications will be completed over the next 12 months as beneficiaries are up for renewal. This renewal could result in termination or reduction of benefits.

Learn More About Medicaid Redetermination (English)
Learn More About Medicaid Redetermination (Spanish)

Visit Medicaid.gov or call the Georgia Department of Human Services toll free at 877-GA-DHS-GO (877-423-4746), (TTY: 711) to learn more.

Download Our Medicaid Resource Guide

Actions You Can Take Today

Make sure your mailing address and other contact information are up to date.

Update your current account or create an account:

Online: Gateway.ga.gov
Call: 877-GA-DHS-GO (877-423-4746), (TTY: 711)

Check your mail.

The Department of Human Services will mail you a letter if you need to complete a renewal form.

Complete the renewal form.

If you receive a renewal form, fill it out and return it right away.

Update Online

Learn More

How do I know if my Atrium Health Floyd doctor is in a Medicaid health plan?

Atrium Health Floyd doctors and hospitals are in network for the following Georgia Medicaid health insurance plans:

To make a change, contact your health plan.

Important: If you have a medical emergency, go to the closest hospital emergency room. Atrium Health Floyd hospitals provide services to all patients seeking treatment for an emergency medical condition, regardless of what health insurance plan you have or if you can pay for emergency services.

FAQs About Medicaid Renewal

What if I no longer qualify for Medicaid?

If you are no longer eligible to receive Medicaid benefits, you can enroll in a health plan through the Affordable Care Act’s Health Insurance Marketplace. Choosing a plan can protect you from high, unexpected medical costs.

That’s why Atrium Health Floyd is proud to work with affordable Health Insurance Marketplace plans -- like Aliant SoloCare, Ambetter and Anthem (limited markets only) -- to provide quality coverage with access to a level of care you won’t find anywhere else.

Take time to compare your options and make sure to choose a plan that includes Atrium Health Floyd doctors and hospitals.

Visit Healthcare.gov

Learn More

Georgia Pathways to Coverage™

Georgia Pathways to Coverage™ is a new pathway to Medicaid coverage and healthier communities. Pathways introduces a new Medicaid eligibility category in Georgia, increasing access to affordable, quality health care coverage for those in the state who don’t have it today.

To be eligible for Pathways, you should:

Be a Georgia resident
Be a U.S. citizen or legally residing non-citizen
Be between 19 and 64 years of age
Have a household income of up to 100% of the Federal Poverty Level
Prove that you are doing at least 80 hours of qualifying activities per month
Not qualify for any other type of Medicaid
Not be incarcerated

To learn more about the program, and to see if you or someone you know may qualify, visit dch.georgia.gov/georgiapathways.

Georgia residents can apply through the Gateway Customer Portal online at gateway.ga.gov. You can also apply:

In-person at your local Division of Family & Children Services (DFCS) office. To find the location and business hours for a DFCS office, visit: dfcs.ga.gov/locations.
By mail to your local DFCS office.
By phone at 1-877-423-4746 or 711 for those who are deaf, hard of hearing, deafblind or have difficulty speaking.

What is the Medicaid recertification period?

The 2023 Consolidated Appropriations Act (Omnibus Bill) was signed into law on Dec. 29, 2022. It included an important change to the federal COVID-19 Public Health Emergency (PHE) period.

Starting April 1, 2023, Medicaid programs are no longer required to provide continuous coverage for beneficiaries. (According to the to the Office of Management and Budget, the COVID-19 PHE will end May 11, 2023.)

Recertifications (renewals) will be completed over the next 12 months as beneficiaries are up for renewal. Recertification could result in termination or reduction of benefits.

How do I apply for Georgia Medicaid?

There are three ways to apply:

Online: Apply at Gateway.ga.gov
Mail: Mail a paper application to:
Division of Family and Children Services (DFCS)
Customer Contact Center
P.O. Box 4190
Albany, GA 31706
In person: Schedule an appointment at your local DFCS office.

Learn more about how to apply for Georgia Medicaid.

What is the Georgia Gateway?

Gateway is a way to apply for benefits and services, view case details and renew your Medicaid online.

You can manage or create an account online.

As a Medicaid beneficiary, what life changes should I report?

A recent move or change of address
If you are pregnant or your household size has changed
A new job or a change in income

If there have been no changes to your personal information, no action is needed.

Learn More

Can I change my health plan after I enroll?

Most people can change their health plan within 90 days of health plan enrollment.

When you enroll in a health plan, you can change your health plan for any reason within 90 days. After that, you can change your health plan:

At your Medicaid recertification date
If you are required to change health plans
If you have a special or “with cause” reason, such as:

You moved out of your health plan’s service area
You have a family member in a different health plan
You cannot get all the related services you need from providers in your health plan, and there is a risk to getting the services separately
A different health plan may be better for your complex medical conditions
Your Long-Term Services and Supports (LTSS) provider is not in your health plan
Your health plan does not cover a service you need for moral or religious reasons
Other reasons (poor quality of care, lack of access to covered services, lack of access to providers experienced in dealing with your health care needs)

You can change your health plan at any time for these reasons:

You need services to address a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI)
You are a federally recognized tribal member or qualify for services through Indian Health Service (IHS)

To change your primary care provider (PCP) within your current health plan’s provider network, please contact your health plan. Below are the health plans and their contact information:

​​​​​​​​​​​​​​​​​​​​​​​​​​​Georgia Medicaid Updates

Actions You Can Take Today​

​Make sure your mailing address and other contact information are up to date.​

Check your mail.

Complete the renewal form.​

How do I know if my Atrium Health Floyd doctor is in a Medicaid health plan?

FAQs About Medicaid Renewal

What if I no longer qualify for Medicaid?

What is the Medicaid recertification period?

How do I apply for Georgia Medicaid?

What is the Georgia Gateway?

As a Medicaid beneficiary, what life changes should I report?

Can I change my health plan after I enroll?

Georgia Medicaid Updates

Actions You Can Take Today

Make sure your mailing address and other contact information are up to date.

Complete the renewal form.