​​​​​​​​​​​​​​​​​​​Alabama​ Medicaid ​Updates

​Most people can change their health plan within 90 days of health plan enrollment.

When you enroll in a health plan, you can change your health plan for any reason within 90 days. After that, you can change your health plan:

• At your Medicaid recertification date
• If you are required to change health plans
• If you have a special or “with cause” reason, such as:
• You moved out of your health plan’s service area
• You have a family member in a different health plan
• You cannot get all the related services you need from providers in your health plan, and there is a risk to getting the services separately
• A different health plan may be better for your complex medical conditions
• Your Long-Term Services and Supports (LTSS) provider is not in your health plan
• Your health plan does not cover a service you need for moral or religious reasons
• Other reasons (poor quality of care, lack of access to covered services, lack of access to providers experienced in dealing with your health care needs)
  

You can change your health plan at any time for these reasons:

• You need services to address a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI)
• You are a federally recognized tribal member or qualify for services through Indian Health Service (IHS)
  

To change your primary care provider (PCP) within your current health plan’s provider network, please contact your health plan. Below are the health plans and their contact infor​​​​mation:

• Alabama Medicaid​
  
• BCBS All​ Kids​