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Floyd > Patients & Visitors > Insurance Plans Accepted > Medicaid > Alabama Medicaid Updates

Alabama Medicaid Updates

Alabama began the Medicaid renewal (recertification) process on April 1, 2023. Recertifications will be completed over the next 12 months as beneficiaries are up for renewal. This renewal could result in termination or reduction of benefits.

To learn more, visit Medicaid.gov or call the Alabama Medicaid Agency at 800-362-1504 or TTY 800-253-0799.

Actions You Can Take Today

Make sure your mailing address and other contact information are up to date.

Update your current account or create an account:

Online at CARES Portal/Insure Alabama
Call: 800-362-1504 or TTY 800-253-0799

Check your mail.

The Alabama Medicaid Agency will mail you a letter if you need to complete a renewal form.

Complete the renewal form.

If you receive a renewal form, fill it out and return it right away.

Update Online

Learn More

How do I know if my Atrium Health Floyd doctor is in a Medicaid health plan?

Atrium Health Floyd doctors and hospitals are in network for the following Alabama Medicaid health insurance plans:

To make a change, contact your health plan.

Important: If you have a medical emergency, go to the closest hospital emergency room. Atrium Health Floyd hospitals provide services to all patients seeking treatment for an emergency medical condition, regardless of what health insurance plan you have or if you can pay for emergency services.

FAQs About Medicaid Renewal

What if I no longer qualify for Medicaid?

If you are no longer eligible to receive Medicaid benefits, you can enroll in a health plan through the Affordable Care Act’s Health Insurance Marketplace. Choosing a plan can protect you from high, unexpected medical costs.

That’s why Atrium Health Floyd is proud to work with affordable Health Insurance Marketplace plans -- like Alliant Health Plans (Solocare) and Ambetter -- to provide quality coverage with access to a level of care you won’t find anywhere else.

Take time to compare your options and make sure to choose a plan that includes Atrium Health Floyd doctors and hospitals.

Visit Healthcare.gov

Learn More

What is the Medicaid recertification period?

The 2023 Consolidated Appropriations Act (Omnibus Bill) was signed into law on Dec. 29, 2022. It included an important change to the federal COVID-19 Public Health Emergency (PHE) period.

Starting April 1, 2023, Medicaid programs are no longer required to provide continuous coverage for beneficiaries. (According to the to the Office of Management and Budget, the COVID-19 PHE will end May 11, 2023.)

Recertifications (renewals) will be completed over the next 12 months as beneficiaries are up for renewal. Recertification could result in termination or reduction of benefits.

How do I apply for Alabama Medicaid?

Online: Apply with Insure Alabama
Mail: Mail a paper application to:
ALL Kids Program
P.O. Box 304839
Montgomery, AL 36130-4839

Learn more about applying for Medicaid in Alabama

What is Insure Alabama?

You can apply for benefits and services, view case details and renew your benefits online. with Insure Alabama.

As a Medicaid beneficiary, what life changes should I report?

A recent move or change of address
If you are pregnant or your household size has changed
A new job or a change in income

If there have been no changes to your personal information, no action is needed.

Learn More about Medicaid in Alabama

Can I change my health plan after I enroll?

Most people can change their health plan within 90 days of health plan enrollment.

When you enroll in a health plan, you can change your health plan for any reason within 90 days. After that, you can change your health plan:

At your Medicaid recertification date
If you are required to change health plans
If you have a special or “with cause” reason, such as:

You moved out of your health plan’s service area
You have a family member in a different health plan
You cannot get all the related services you need from providers in your health plan, and there is a risk to getting the services separately
A different health plan may be better for your complex medical conditions
Your Long-Term Services and Supports (LTSS) provider is not in your health plan
Your health plan does not cover a service you need for moral or religious reasons
Other reasons (poor quality of care, lack of access to covered services, lack of access to providers experienced in dealing with your health care needs)

You can change your health plan at any time for these reasons:

You need services to address a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI)
You are a federally recognized tribal member or qualify for services through Indian Health Service (IHS)

To change your primary care provider (PCP) within your current health plan’s provider network, please contact your health plan. Below are the health plans and their contact information:

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