​​​Non-discrimination ​​Policy

​​​​Discrimination is Against the Law

Atrium Health Floyd, including Atrium Health Floyd Medical Center (Rome, Georgia), Atrium Health Floyd Polk Medical Center ​(Cedartown, Georgia) and Atrium Health Floyd Cherokee Medical Center (Centre, Alabama) as well as all affiliated ambulatory services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Atrium Health Floyd does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. Atrium Health Floyd values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.

Atrium Health Floyd:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:​
  
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
  
• Provides free language services to people whose primary language is not English such as:
• Qualified interpreters
• Information written in other languages
  

If you need these services, speak with your health care provider or contact the following:

• ​Georgia Compliance Officer, 706-509-3283
• Hospital Operator, 706-509-5000
  
• TTY/TDD, 706-509-5600
  

If you believe that Atrium Health Floyd has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:

Corporate Compliance Department
Attn: Georgia Compliance Officer
420 East Second Avenue, Suite 103
Rome, Georgia 30161
Phone: 706-509-3283
Fax: 706-509-3289
TTY: 706-509-5600
Email: ​contactfloyd@atriumhealth.org

You can file a grievance in person, over the phone, or by mail, fax or email. If you need help filing a grievance, the Atrium Health Floyd ​Corporate ​​Compliance Department is available to help you.

You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services, Office for Civil Rights through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
​Room 509F, HHH Building
Washington, DC 20201
Phone: 1-80​0-868-1019
TDD: 1-800-537-​769​7​