Visitors are an essential part of our patients' experience, and we are working diligently to help patients stay connected to their loved ones. We must also ensure that equally essential COVID-Safe Standards are in place. Your understanding and cooperation with our visitation policy is appreciated.
Visitation restriction for Floyd hospitals and outpatient services are provided below.
- Only two designated visitors per hospitalized patient will be permitted. Visitation will be limited to the hours between 8 a.m. and 8 p.m.
- Patients who are COVID-19 positive or suspected of having the COVID-19 infection will not be permitted to have visitors. Specific situations such as pediatric patients or patients with special needs will require evaluation to weigh the risk and benefits of allowing visitation.
- All visitors and patients will be screened before entering the hospital. Visitors with flu-like symptoms and those with a positive or pending COVID-19 test will not be granted access.
- Patients and visitors to inpatient units will be given a red armband and a mask. Masks and the armband should be worn for the entirety of the visit. Visitors should observe social distancing and practice appropriate hand hygiene while in a Floyd facility.
- Non-emergency patients and visitors may enter hospitals only at the main entrances.
- Emergency patients and visitors should enter hospitals at emergency room entrances.
- Floyd Medical Center's North Entrance on Turner McCall Boulevard and the Turner McCall Boulevard parking deck remain closed to the public.
- No visitors younger than 16 will be permitted.
- Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.
Requests for additional visitors due to special circumstances, such as end-of-life, will be considered on a case-by-case basis.
Women's and Children's Services Visitation
- Laboring mothers are allowed one visitor and one designated labor coach. Both the visitor and the labor coach will be screened and provided a mask before being admitted to the facility. Labor coaches must be 18, cannot have flu-like symptoms, must serve as the labor coach throughout the patient's labor and must leave the facility after the patient has been moved to patient room. Patients delivering by C-section are permitted one visitor. Designated visitors will receive a green armband and must wear the armband to receive access to labor and delivery rooms. During visitation, masks should be worn for the entirety of the visit.
- Babies in the Neonatal Intensive Care Unit at Floyd Medical Center will be permitted two visitors with an issued ID band. During visitation, masks should be worn for the entirety of the visit.
- Pediatric patients (hospitalized, emergency room and surgery) will be permitted two designated visitors. Visitors must be 18 or older.
Emergency Care Center Visitation
Emergency Care Center patients are allowed one visitor. Pediatric Emergency Care patients are allowed two visitors. Visitation may be further limited when visitors cannot be safely seated at least six feet apart.
Behavioral Health Visitation
No visitors will be permitted.
Surgery patients are allowed one visitor. Pediatric surgery patients are allowed two parents or guardians.
Outpatient Appointment Visitation
Patients with an outpatient appointment with Primary Care, Urgent Care, Rehabilitation, Wound Care, Imaging and departments are allowed one visitor. Pediatric patients may have one visitor. Visitation may be further limited when visitors cannot be safely seated at least six feet apart.
Please do not bring minor children when attending primary care, urgent care or other outpatient visits unless the child is the patient. We require adult patients who have no other option to notify us prior to their appointment that minor children will be accompanying them during the visit.