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​​​​​​ICU Visitor Guide

To maintain safety and quality of care for all patients in ICU, family members are asked to follow the guidelines below.​ 

Visitation Guidelines

Visitation Guidelines

Visitors are an essential part of our patients' experience. We are working diligently to help patients stay connected to loved ones. Read the current visitation guidelines.

Visitation Guidelines

Visitation Guidelines

Visitors are an essential part of our patients' experience. We are working diligently to help patients stay connected to loved ones. Read the current visitation guidelines.

Read Guidelines

Additional Visitation Guidelines

  • Visitors must check in at the Information Desk located in the ICU waiting area to receive visitor identification badges. Limit two per patient.
  • Only two visitors are allowed at a time to see the patient.
  • Children should be accompanied by an adult at all times, and should not sit or crawl on the floor or touch equipment.
  • All visitors should be free of cold, flu or other illness symptoms.
  • Visitors will be asked to return to the waiting area during the following times:
    • Bedside procedures and emergencies
    • A crisis situation with a patient
    • Behavior disruptive to the functioning of the patient care unit
    • Patient's need for privacy or rest

Items Not Allowed

  • Food and drinks are not allowed in the patient area.
  • Flowers and plants are not allowed in the patient area or waiting room.
  • Pets are not allowed in the patient area or waiting room.

Patient Privacy

At Atrium Health ​Floyd, we maintain the privacy of all our patients. When a loved one is in ICU, the family will be asked to appoint one contact person who will receive patient updates. The main point of contact will provide a password that must be used to receive information by phone. Without the password, nursing staff will not share updates with a caller.

The appointed contact person should also provide the nurse with cell and/or home phone numbers so they can be reached for questions, concerns and updates from the medical team.​